{"product_id":"customer-service-for-hospitality-and-tourism-goodfellow-publishers-limited-9781915097149-simon-hudson","title":"Customer Service for Hospitality and Tourism","description":"\u003cp\u003eA fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted – and thrived - during the COVID-19 pandemic.\u003c\/p\u003e","brand":"Simon Hudson","offers":[{"title":"Default Title","offer_id":52276698841430,"sku":"9781915097149","price":48.49,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781915097149.jpg?v=1767818030","url":"https:\/\/www.laufgard.com\/products\/customer-service-for-hospitality-and-tourism-goodfellow-publishers-limited-9781915097149-simon-hudson","provider":"Bookshop","version":"1.0","type":"link"}