{"product_id":"experience-centric-organization-the-o-reilly-media-9781492045779-how-to-win-through-customer-experience-simon-david-clatworthy","title":"Experience-Centric Organization, The","description":"\u003cp\u003ePrepare your organization for the future of customer experience with \u003cstrong\u003eThe Experience-Centric Organization\u003c\/strong\u003e by Simon David Clatworthy. Published by O'Reilly Media in 2019, this insightful paperback spans 250 pages and offers practical strategies to help you thrive in an experience-driven market. Discover how to create desirable offerings and exceptional service that not only attract but also retain loyal customers. Don't let your organization fall behind; embrace the paradigm shift in customer experience and position yourself as a leader in your industry. Invest in this essential read and transform your approach to customer engagement today!\u003c\/p\u003e","brand":"Simon David Clatworthy","offers":[{"title":"Default Title","offer_id":52244105101654,"sku":"9781492045779","price":53.01,"currency_code":"EUR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0886\/3206\/6390\/files\/9781492045779.jpg?v=1767767605","url":"https:\/\/www.laufgard.com\/products\/experience-centric-organization-the-o-reilly-media-9781492045779-how-to-win-through-customer-experience-simon-david-clatworthy","provider":"Bookshop","version":"1.0","type":"link"}