Smart Services Summit

Discover the transformative insights within the pages of Smart Services Summit by Shaun West, published by Springer Nature Switzerland AG in 2021. This hardback edition spans 141 pages and delves into the essential aspects of modern service ecosystems.

In this compelling book, Shaun West explores four crucial themes: industrial challenges, the design of value systems, value creation through effective value propositions, and strategies for value capture within ecosystem businesses. Each aspect provides valuable guidance on integrating resources and creating sustainable value for all actors involved.

Whether you are a business leader, a service designer, or an academic, Smart Services Summit offers a wealth of knowledge and practical frameworks to navigate the complexities of service innovation. Enhance your understanding and stay ahead in the evolving landscape of smart services.