Uses and Risks of Business Chatbots

Discover the transformative power of technology with Uses and Risks of Business Chatbots by Tania Peitzker. Published by Business Expert Press in 2020, this insightful paperback spans 170 pages and offers a comprehensive overview of the evolution of chatbots in various digital platforms.

Peitzker expertly navigates the journey of 2D chatbots across websites, backend portals, and social media applications, leading to the emergence of advanced 3D mixed reality cognitive interfaces. This book is a must-read for business professionals seeking to understand the intricacies of chatbot technology.

Delve into detailed case studies featuring tech giants and their innovative chatbot solutions from the past two decades. Whether you're a business owner or a tech enthusiast, this book provides valuable insights into the benefits and potential risks associated with implementing chatbots in your business strategy.