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    • Book cover of: Customer Behaviour in eCommerce. By: Sárka Zapletalová

      Customer Behaviour in eCommerce

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      Customer Behaviour in eCommerce

      Vendor:
      Sárka Zapletalová
      Regular price €60,62
      Sale price €60,62 Regular price €62,49
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    • Book cover of: 100 Practical Ways to Improve Customer Experience. By: Newman, Martin (Business consultant)

      100 Practical Ways to Improve Customer Experience

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      100 Practical Ways to Improve Customer Experience

      Vendor:
      Newman, Martin (Business consultant)
      Regular price €36,37
      Sale price €36,37 Regular price €37,49
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    • Book cover of: Augmenting Customer Retention Through Big Data Analytics. By: Reena Malik

      Augmenting Customer Retention Through Big Data Analytics

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      Augmenting Customer Retention Through Big Data Analytics

      Vendor:
      Reena Malik
      Regular price €181,88
      Sale price €181,88 Regular price €187,50
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    • Customer Experience For Dummies

      Customer Experience For Dummies

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      Customer Experience For Dummies

      Vendor:
      Roy A. Barnes
      Regular price €16,31
      Sale price €16,31 Regular price €22,49
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    • Customer Analytics For Dummies

      Customer Analytics For Dummies

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      Customer Analytics For Dummies

      Vendor:
      Jeff Sauro
      Regular price €23,56
      Sale price €23,56 Regular price €32,49
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    • Book cover of: Customer Experience Management in the Caribbean. By: Leslie-Ann Jordan

      Customer Experience Management in the Caribbean

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      Customer Experience Management in the Caribbean

      Vendor:
      Leslie-Ann Jordan
      Regular price €115,19
      Sale price €115,19 Regular price €118,75
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    • Book cover of: How to Get to Know your Customer

      How to Get to Know your Customer

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      How to Get to Know your Customer

      Vendor:
      Bookshop
      Regular price €11,77
      Sale price €11,77 Regular price €12,49
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    • Book cover of: Managing Customer Value: One Step At A Time. By: Dilip Soman

      Managing Customer Value: One Step At A Time

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      Managing Customer Value: One Step At A Time

      Vendor:
      Dilip Soman
      Regular price €84,88
      Sale price €84,88 Regular price €87,50
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    • Book cover of: Loyalty Rules. By: Frederick F. Reichheld

      Loyalty Rules

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      Loyalty Rules

      Vendor:
      Frederick F. Reichheld
      Regular price €42,01
      Sale price €42,01 Regular price €48,55
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    • Book cover of: Loyalty Management

      Loyalty Management

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      Loyalty Management

      Vendor:
      Bookshop
      Regular price €56,98
      Sale price €56,98 Regular price €58,74
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    • Book cover of: Bringing Loyalty To Life. By: Richard Beattie

      Bringing Loyalty To Life

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      Bringing Loyalty To Life

      Vendor:
      Richard Beattie
      Regular price €25,91
      Sale price €25,91 Regular price €27,49
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    • Book cover of: Hug Your Customers. By: Jack Mitchell

      Hug Your Customers

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      Hug Your Customers

      Vendor:
      Jack Mitchell
      Regular price €15,31
      Sale price €15,31 Regular price €16,24
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    • Book cover of: Hidden Wealth of Customers. By: William G. Lee

      Hidden Wealth of Customers

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      Hidden Wealth of Customers

      Vendor:
      William G. Lee
      Regular price €39,97
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    • Book cover of: Do You Want to Keep Your Customers Forever?

      Do You Want to Keep Your Customers Forever?

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      Do You Want to Keep Your Customers Forever?

      Vendor:
      Bookshop
      Regular price €10,90
      Sale price €10,90 Regular price €11,24
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    • Book cover of: Emotion Marketing: The Hallmark Way of Winning Customers for Life. By: Scott Robinette

      Emotion Marketing: The Hallmark Way of Winning Customers for Life

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      Emotion Marketing: The Hallmark Way of Winning Customers for Life

      Vendor:
      Scott Robinette
      Regular price €55,36
      Sale price €55,36 Regular price €58,74
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    • Book cover of: Customers First: Dominate Your Market by Winning Them Over Where It Counts the Most. By: Bolivar J. Bueno

      Customers First: Dominate Your Market by Winning Them Over Where It Counts the Most

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      Customers First: Dominate Your Market by Winning Them Over Where It Counts the Most

      Vendor:
      Bolivar J. Bueno
      Regular price €34,16
      Sale price €34,16 Regular price €36,24
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    • Book cover of: Selling Results!: The Innovative System for Maximizing Sales by Helping Your Customers Achieve Their Business Goals. By: Bill Stinnett

      Selling Results!: The Innovative System for Maximizing Sales by Helping Your Customers Achieve Their Business Goals

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      Selling Results!: The Innovative System for Maximizing Sales by Helping Your Customers Achieve Their Business Goals

      Vendor:
      Bill Stinnett
      Regular price €47,12
      Sale price €47,12 Regular price €49,99
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    • Book cover of: Relationship Marketing in the Digital Age. By: Robert Palmatier

      Relationship Marketing in the Digital Age

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      Relationship Marketing in the Digital Age

      Vendor:
      Robert Palmatier
      Regular price €187,94
      Sale price €187,94 Regular price €193,75
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    • Book cover of: Contagious Selling: How to Turn a Connection into a Relationship that Lasts a Lifetime. By: David Rich

      Contagious Selling: How to Turn a Connection into a Relationship that Lasts a Lifetime

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      Contagious Selling: How to Turn a Connection into a Relationship that Lasts a Lifetime

      Vendor:
      David Rich
      Regular price €23,55
      Sale price €23,55 Regular price €24,99
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    • Getting Naked

      Getting Naked

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      Getting Naked

      Vendor:
      Patrick Lencioni
      Regular price €23,56
      Sale price €23,56 Regular price €25,00
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    • Book cover of: Answering the Ultimate Question. By: Richard Owen

      Answering the Ultimate Question

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      Answering the Ultimate Question

      Vendor:
      Richard Owen
      Regular price €27,09
      Sale price €27,09 Regular price €28,74
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    • Service Design for Business

      Service Design for Business

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      Service Design for Business

      Vendor:
      Ben Reason
      Regular price €28,27
      Sale price €28,27 Regular price €30,00
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    • Experience

      Experience

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      Experience

      Vendor:
      Bruce Loeffler
      Regular price €24,74
      Sale price €24,74 Regular price €26,25
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    • People Love You

      People Love You

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      People Love You

      Vendor:
      Jeb Blount
      Regular price €22,38
      Sale price €22,38 Regular price €23,75
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