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    • Book cover of: Service Level Manager. By: John Sansbury

      Service Level Manager

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      Service Level Manager

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    • Book cover of: Total Value Development: How To Drive Service Innovation. By: Frank Hull

      Total Value Development: How To Drive Service Innovation

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      Total Value Development: How To Drive Service Innovation

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    • Book cover of: Exploring Service Science. By: Henriqueta Nóvoa

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    • Book cover of: Empowerment: HR Strategies for Service Excellence. By: Conrad Lashley

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    • Book cover of: Designing Service Processes to Unlock Value. By: Joy M. Field

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    • Book cover of: Six Sigma in Transactional and Service Environments. By: Hasan Akpolat

      Six Sigma in Transactional and Service Environments

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      Six Sigma in Transactional and Service Environments

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    • Book cover of: Improving Service Quality in the Global Economy. By: Michael Milakovich

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      Improving Service Quality in the Global Economy

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    • Book cover of: 101 Activities for Delivering Knock Your Socks Off Service. By: Jill Applegate

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    • Book cover of: Service Quality in Leisure, Events, Tourism and Sport. By: John Buswell

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      Service Quality in Leisure, Events, Tourism and Sport

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    • Book cover of: Information Masters. By: John McKean

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    • Book cover of: Experience. By: Lior Arussy

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    • Book cover of: Process Mastering. By: Paul Harsin

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    • Book cover of: Call Center Dictionary. By: Madeline Bodin

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    • Book cover of: Call Center Handbook. By: Keith Dawson

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    • Book cover of: Acquiring, Processing, and Deploying. By: M. Larry Shillito

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    • Book cover of: Airlines: Managing to Make Money. By: Stephen Holloway

      Airlines: Managing to Make Money

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      Airlines: Managing to Make Money

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    • Book cover of: Airlines: Managing to Make Money. By: Stephen Holloway

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      More Is More

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    • Book cover of: Using Your Emotional Intelligence to Develop Others. By: Sheri Caldwell

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