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    • Book cover of: Service-Dominant Logic of Marketing

      Service-Dominant Logic of Marketing

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      Service-Dominant Logic of Marketing

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      Regular price €284,94
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    • Relationship Edge

      Relationship Edge

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      Relationship Edge

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      Jerry Acuff
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    • Book cover of: Service-Dominant Logic. By: Robert F. Lusch

      Service-Dominant Logic

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      Service-Dominant Logic

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      Robert F. Lusch
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    • Book cover of: SAGE Handbook of Service-Dominant Logic. By: Robert F. Lusch

      SAGE Handbook of Service-Dominant Logic

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      SAGE Handbook of Service-Dominant Logic

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      Robert F. Lusch
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    • Book cover of: Capabilities for Data-Driven Service Innovation. By: Martin Schymanietz

      Capabilities for Data-Driven Service Innovation

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      Capabilities for Data-Driven Service Innovation

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      Martin Schymanietz
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    • Service Design for Business

      Service Design for Business

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      Service Design for Business

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    • Service-Dominant Logic

      Service-Dominant Logic

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      Service-Dominant Logic

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      Robert F. Lusch
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    • Gemba Walks for Service Excellence

      Gemba Walks for Service Excellence

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      Gemba Walks for Service Excellence

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      Robert Petruska
      Regular price €50,92
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    • Book cover of: Cult of the Service Excellence. By: Oke Eleazu

      Cult of the Service Excellence

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      Cult of the Service Excellence

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      Oke Eleazu
      Regular price €15,31
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    • Book cover of: Total Value Development: How To Drive Service Innovation. By: Frank Hull

      Total Value Development: How To Drive Service Innovation

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      Total Value Development: How To Drive Service Innovation

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      Frank Hull
      Regular price €164,90
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    • Book cover of: Service-Dominant Logic of Marketing

      Service-Dominant Logic of Marketing

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      Service-Dominant Logic of Marketing

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    • Book cover of: Gemba Walks for Service Excellence. By: Robert Petruska

      Gemba Walks for Service Excellence

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      Gemba Walks for Service Excellence

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      Robert Petruska
      Regular price €242,50
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    • Book cover of: Winning In Service Markets: Success Through People, Technology And Strategy. By: Jochen Wirtz

      Winning In Service Markets: Success Through People, Technology And Strategy

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      Winning In Service Markets: Success Through People, Technology And Strategy

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      Jochen Wirtz
      Regular price €110,34
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    • Book cover of: Improving Service Quality in the Global Economy. By: Michael Milakovich

      Improving Service Quality in the Global Economy

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      Improving Service Quality in the Global Economy

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      Michael Milakovich
      Regular price €169,75
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    • Book cover of: Routledge Handbook of Service Research Insights and Ideas. By: Eileen Bridges

      Routledge Handbook of Service Research Insights and Ideas

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      Routledge Handbook of Service Research Insights and Ideas

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      Eileen Bridges
      Regular price €284,94
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    • Book cover of: Winning In Service Markets: Success Through People, Technology And Strategy. By: Jochen Wirtz

      Winning In Service Markets: Success Through People, Technology And Strategy

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      Winning In Service Markets: Success Through People, Technology And Strategy

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      Jochen Wirtz
      Regular price €49,71
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    • Book cover of: 101 Activities for Delivering Knock Your Socks Off Service. By: Jill Applegate

      101 Activities for Delivering Knock Your Socks Off Service

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      101 Activities for Delivering Knock Your Socks Off Service

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      Jill Applegate
      Regular price €31,52
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    • Experience

      Experience

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      Experience

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      Bruce Loeffler
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    • Book cover of: Flip the Funnel. By: Joseph Jaffe

      Flip the Funnel

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      Flip the Funnel

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      Joseph Jaffe
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    • People Love You

      People Love You

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      People Love You

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      Jeb Blount
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    • No Thanks, I'm Just Looking

      No Thanks, I'm Just Looking

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      No Thanks, I'm Just Looking

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      Harry J. Friedman
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    • Human Sigma

      Human Sigma

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      Human Sigma

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      John H. Fleming, John Howland Fleming
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    • Book cover of: Information Masters. By: John McKean

      Information Masters

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      Information Masters

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      John McKean
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    • Book cover of: Designing Experiences. By: J. Robert Rossman

      Designing Experiences

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      Designing Experiences

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